PayChoice Payments

Shopperee integrates PayChoice - a payment service provider - to process credit card payments. To enable PayChoice, you must have a PayChoice account which you must apply for directly through PayChoice.

PayChoice is an Australian company whose features are summarised below:

  • Works with a Merchant ID or without a Merchant ID.
  • Accepts Visa, MasterCard and American Express.
  • Surchargeable with different amounts for Visa/MasterCard and American Express.

Setup

To setup, apply for an account with PayChoice and enter the following values in the My Business > Setup page on the payments tab:

Option Value
PayChoice: API PK Enter the value provided by PayChoice
PayChoice: API UN Enter the value provided by PayChoice
PayChoice: Public Key Enter the value provided by PayChoice
PayChoice: Surcharge AMEX Enter a surcharge % or leave blank to absorb all fees
PayChoice: Surcharge Visa/MC Enter a surcharge % or leave blank to absorb all fees

Note that you should refer to the Reserve Bank to find out details on surcharging standards.

Transaction Audit

From time to time managers may receive a request from PayChoice asking for details on payments. Typically, PayChoice wants to confirm that the transactions are legimitate and ordered by your customer.

To enable PayChoice review, managers need to report the types of products or services sold and dates of invoicing/receipting.

This information is provided in the "PayChoice Transaction Detail" report. To run this report for a particular transaction:

  1. Find your customer either in Search or from the 'New Transaction' notification on the home page.
  2. Click through from the search page to the customer's ledger via the 'L' icon.
  3. Find the transaction that you want to detail. Typically, a PayChoice transaction will include the credit card name and the authorisation code.
  4. Check the box on the transaction you found above.
  5. Click the "Report" button at the bottom of the page.
  6. Once in the "Report Wizard", select the "PayChoice Transaction Detail" report in the Finance section

After printing or copying the report, you can forward to PayChoice for review.

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